Forum Discussion

GJ_12345's avatar
GJ_12345
Joining in
2 years ago
Solved

Landline dead again

Old fashioned wired landline...   No dial tone when going off-hook, but can hear a click, showing that cabling is intact.  Calling in, I get engaged tone. Online check says landline is ok, but says ...
  • goslow's avatar
    2 years ago

    I have often found in the past that the service status page may list only one service with a problem but, in reality, other services may be faulty too.

    Have you tried the automated service status number 0800 561 0061? If you can get a mobile signal, it may report more localised problems not showing on the service status page.