Landline crackles constantly, can't hear other person properly. Need help from Virgin.

[vmod]

Land line phone crackles constantly. Help needed as phone almost unusable.

[Alex_RM]

Hi vmod,

Thanks for posting and sorry to hear you're having some issues with the line.

We've had a look at things from our side, can you please try rebooting the hub, and also testing a different handset?

Let us know if that improves things.

Alex_Rm