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PeterJH74's avatar
PeterJH74
Joining in
10 months ago
Solved

I want a telephone extension point removed but can't contact a human on Virgin Media

I have tried using 150 and 0345 etc but can't get through to a human. There is a redundant extension in my kitchen and I want to get it disconnected and removed. Can you help?
  • Daniel_Et's avatar
    Daniel_Et
    10 months ago

    Hi PeterJH74, thank you for speaking to us via private message.

    Please let us know how the engineer visit goes.

    Regards,
    Daniel

Daniel_Et's avatar
Daniel_Et
Icon for Forum Team rankForum Team
10 months ago

Hi PeterJH74, thank you for your post.

We're sorry to hear about the problems you've been having getting through to us 😔

Please let us know how you get on with following the advice provided by nodrogd.

Regards,
Daniel

Daniel_Et's avatar
Daniel_Et
Icon for Forum Team rankForum Team
10 months ago

Hi PeterJH74, thank you for speaking to us via private message.

Please let us know how the engineer visit goes.

Regards,
Daniel