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PeterJH74's avatar
PeterJH74
Joining in
2 years ago
Solved

I want a telephone extension point removed but can't contact a human on Virgin Media

I have tried using 150 and 0345 etc but can't get through to a human. There is a redundant extension in my kitchen and I want to get it disconnected and removed. Can you help?
  • Daniel_Et's avatar
    Daniel_Et
    2 years ago

    Hi PeterJH74, thank you for speaking to us via private message.

    Please let us know how the engineer visit goes.

    Regards,
    Daniel

Daniel_Et's avatar
Daniel_Et
Forum Team (Retired)
2 years ago

Hi PeterJH74, thank you for your post.

We're sorry to hear about the problems you've been having getting through to us 😔

Please let us know how you get on with following the advice provided by nodrogd.

Regards,
Daniel

Daniel_Et's avatar
Daniel_Et
Forum Team (Retired)
2 years ago

Hi PeterJH74, thank you for speaking to us via private message.

Please let us know how the engineer visit goes.

Regards,
Daniel