How to book a technician for phone switchover?

[Jayneshea]

I wish to keep my landline phone where it is situated and will need a cable from the hub to the phone - how to I book a technician please?

[Daniel_Et · Accepted solution]

Hi @Jayneshea 👋 Thank you for your query and welcome to the Virgin Media Community 😀

You can book a technician by calling our customer service team on 0345 454 1111, or 150 from a Virgin Media landline or Virgin Mobile.

Alternatively, you can seek support via WhatsApp on +447305 327 112.

Information on how to get a Virgin Media Fibre phone can be found here. 

Regards,
Daniel

[Jayneshea]

Thank you

[Daniel_Et]

Hi @Jayneshea, no problem at all.

Regards,
Daniel