Docis 3 landline not working SS0 Area 06

[alwaysabear]

Is there any update on this issue  FO11319624 the estimated fix time has changed from 5pm to now 9pm?

[Martin_N]

Hi alwaysabear,

Thank you for your post. 

The team are still working on this issue and are hoping to resolve this as soon as possible. 

^Martin

[alwaysabear]

Came back for 6 minutes and has now gone again!

[Zach_R]

Hi @alwaysabear,

I'm so sorry to hear this issue is ongoing. I checked the fault reference number in your initial post, and it appears the fault is ongoing with a current estimated fix time of approximately 9:00pm today.

If the issue persists for you beyond this time, please do let us know and we'll investigate.

Thanks,