Cancel contract due moving home

[lucyabril86]

I've moved home and need to cancel my contract due the virgin doesn't provide Broadband (tv, internet and phone) in my area. I called them and they give me a wrong email address to send the proof of my new address.

How can I have the right email address to send this?

[Ayisha_B]

Hi @lucyabril86 👋

Welcome to our Community Forums and thanks for your post. 

I will pop you a PM 📩 to assist further.

Thanks

[lucyabril86]

Hi! Thank you