Caller id stopped working

[Juno340]

My Virgin landline caller ID feature has stopped working. My phone has not yet been converted to VoIP . This was following a fault switch outside repair on Saturday just realised not working 

How can this feature be reinstated thanks 

[MOD EDIT: Subject title changed for clarity]

[Nathan_B]

Hi there @Juno340 👋 Welcome to our forum and thanks for your post 😊

Sorry to see that this feature has stopped working. I'll be happy to assist with this. I'll pop you a PM to confirm some details so it can be done.

Regards

Nathan

[Nathan_B]

Thanks for chatting with me via PM @Juno340 😊 I'm glad I've been able to help with this.

Let us know if you need anything further, we're always happy to help.

Regards

Nathan