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Suffering Common Xbox Nat/Teredo Issues

Brendan92
Joining in

Just got VM in our new house in South London area 21 2 xboxs in the house are not able to connect to the VM network via wifi or wired getting NAT/Teredo error message.

Called VM Tech and did pin hole factory reset 5 times, ethernet cable, 24 hr monitoring and 3rd party router still not fixed, VM tech support very unhelpful saying "no issue reported" however as links below show this is a wider localised issue with on area being exactly in the same location as me.

Please help get this sorted!

Other Forms with same localised issue:

https://community.virginmedia.com/t5/Gaming-Support/Xbox-Series-S-sudden-NAT-amp-Teredo-issues/td-p/...

https://community.virginmedia.com/t5/Gaming-Support/Xbox-series-x-teredo-issue/m-p/5314668#M77646

2 REPLIES 2

keasy
Superfast

Internal LAN conflict to the WAN , internet/connecting service sees one IP for two machines.

 

Does the VM HUB have the option to assign static/fixed internal IPs, one for each XBOX? 

Matthew_ML
Forum Team
Forum Team

Hey Brendan92, thank you for reaching out and I am sorry to hear you are having some connection issues, also a warm welcome to the community.

I have taken a look and I can see there has been an area outage which finished earlier today you should start seeing a better performance now. 

Please do keep us updated.

Matt - Forum Team


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