Showing results for 
Search instead for 
Did you mean: 

Xbox Series S sudden NAT & Teredo issues

Tuning in

Area 21, south London. Sudden issues since Xmas Eve whereby the Xbox will not connect to internet. I’ve reset Xbox and router, wired the connection, it’s not working. Will connect to my iPhone hotspot but when trying to connect to virgin I’m getting Teredo issue, cannot connect with static IP, NAT type unavailable, service info unavailable. I’ve followed all Xbox troubleshooting. See there was an issue in Staffordshire earlier this year with lots of people reporting the same, seems it was an ISP issue. Anyone advise? 


Hi @GinaG3 👋.

Thanks for the update on this, and glad to hear that everything is working well for you. Should you need any further assistance, please do reach back out to us.