Latency
Recently, we have noticed a lot of 'lag' in games, and so created a broadband monitor to try and ascertain what's going on:- It would appear from the monitor results that the average la...
Forum Discussion
This is a Community based forum and not a direct line to VM as such. It can take a few days for a VM Mod to pick up new threads. Bumping threads just puts you to the bottom as the Mods read them from the oldest first. They will get to you soon I's sure.
Cheers Adduxi, I appreciate your input however, as I'm sure you can appreciate it's incredibly frustrating and disappointing to be paying for a service that at present is not fit for purpose.
Ordinarily, I would just contact customer services, but I know from past experience with VM that will get me nowhere so this is currently my only option.
Fingers crossed VM staff notice this before I completely run out of patience and ditch the service.
- John_GS
Forum Team
Hi MDurham
Thanks for posting and welcome to the community. Sorry to hear of the issues with the latency. There's no area issues or outages that are currently showing. Your latency is showing as fine currently, though I note the other day it did spike.
I've ran a further check and all your levels are in spec, no issues with SNR (signal to noise ratio) or congestion.
I hope everything is sorted for you but if not, check this article - https://www.virginmedia.com/blog/gaming/how-to-reduce-lag hopefully it helps further.
Except that the BQM posted earlier is indicative of local congestion as per jpeg1.
MDurham - posting a link to your live BQM might further support the VM forum team here.
Cardiffman282 wrote:Except that the BQM posted earlier is indicative of local congestion as per jpeg1.
Too VM this is not bad enough😞
