on 29-02-2024 10:26
Hi. My latency has started spiking since an event on the 25th. There is a distinct time on the graph.
There are some abnormalities before this date also but not quite as distinct.
I have attached pictures of my BQM for these days. Thanks for your help!
Aaron
on 29-02-2024 15:07
Accidentally uploaded my IP Address with the pictures. Here they are without.
on 29-02-2024 17:14
lots of jitter you have might be down to noise of the line in the area?
on 29-02-2024 17:44
You need to post all the Hub stats.
on 04-03-2024 11:08
Hi aaronsimon2,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
We're sorry to hear you've been having an issue with your connection. Taking a look at things this end, your Hub is showing online, all power and signal levels are in the optimal range and there is no wider network issue being detected.
Your hub has been online for quite a while so please turn this off for a few minutes.
Once you've turned it back on, please post the live URL to your Think Broadband graph and let us know if the issues continue.
Many thanks,