Hi, Over the last 1-2 weeks I have noticed I have started getting a lag on my hard wired connection on Xbox on the likes of Call of Duty and kids having issues on Fortnite. I have since ran a BQM for the last few days and noticed I am getting random spikes in latency which roughly matches the time we have issues while gaming and getting lag spikes.
I am not sure if its a network issue or what. I have checked the cable in my house which is only like 1m long as the entry point is right next to the router and the cable is tight. I have even changed ethernet cables just as a precaution but still no change.
Please see below my BQMs for the past few days and my router stats, hopefully its a simple fix (I have rebooted the router etc which hasn't helped. I even disconnected the VM cable and reconnected but nope.
I have also noticed in the Hub 5 log over the last day I have a few entries saying: DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value
Hub 5 with 1gig connection.
25/01/2024
26/01/2024
27/01/2024 (Red will be when I disconnected everything and made sure all cables were secure)
28/01/2024
29/01/2024 (until 11:40am)
3.0 Downstream channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
| 1 | 427000000 | -1.8 | 40 | QAM 256 | 37 |
| 2 | 211000000 | 1.8 | 41 | QAM 256 | 10 |
| 3 | 219000000 | 1.6 | 41 | QAM 256 | 11 |
| 4 | 227000000 | 1.5 | 41 | QAM 256 | 12 |
| 5 | 235000000 | 1.3 | 41 | QAM 256 | 13 |
| 6 | 243000000 | 0.7 | 41 | QAM 256 | 14 |
| 7 | 251000000 | 0.1 | 40 | QAM 256 | 15 |
| 8 | 259000000 | 0.2 | 40 | QAM 256 | 16 |
| 9 | 267000000 | 0.6 | 41 | QAM 256 | 17 |
| 10 | 275000000 | 0.4 | 40 | QAM 256 | 18 |
| 11 | 283000000 | 0.4 | 41 | QAM 256 | 19 |
| 12 | 291000000 | 0.4 | 41 | QAM 256 | 20 |
| 13 | 299000000 | 0.4 | 41 | QAM 256 | 21 |
| 14 | 307000000 | 0.3 | 41 | QAM 256 | 22 |
| 15 | 315000000 | 0.2 | 40 | QAM 256 | 23 |
| 16 | 323000000 | 0.1 | 40 | QAM 256 | 24 |
| 17 | 331000000 | 0.2 | 40 | QAM 256 | 25 |
| 18 | 339000000 | 0.2 | 40 | QAM 256 | 26 |
| 19 | 347000000 | 0.2 | 41 | QAM 256 | 27 |
| 20 | 355000000 | 0.3 | 41 | QAM 256 | 28 |
| 21 | 363000000 | 0.3 | 41 | QAM 256 | 29 |
| 22 | 371000000 | -1 | 41 | QAM 256 | 30 |
| 23 | 379000000 | -1.8 | 40 | QAM 256 | 31 |
| 24 | 387000000 | -2 | 40 | QAM 256 | 32 |
| 25 | 395000000 | -2 | 40 | QAM 256 | 33 |
| 26 | 403000000 | -1.9 | 40 | QAM 256 | 34 |
| 27 | 411000000 | -2.1 | 40 | QAM 256 | 35 |
| 28 | 419000000 | -2 | 40 | QAM 256 | 36 |
| 29 | 435000000 | -2 | 40 | QAM 256 | 38 |
| 30 | 443000000 | -1.9 | 40 | QAM 256 | 39 |
| 31 | 451000000 | -1.6 | 40 | QAM 256 | 40 |
3.0 Downstream channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
| 1 | Locked | 40 | 0 | 0 |
| 2 | Locked | 41 | 0 | 0 |
| 3 | Locked | 41 | 0 | 0 |
| 4 | Locked | 41 | 0 | 0 |
| 5 | Locked | 41 | 0 | 0 |
| 6 | Locked | 41 | 0 | 0 |
| 7 | Locked | 40 | 0 | 0 |
| 8 | Locked | 40 | 0 | 0 |
| 9 | Locked | 41 | 0 | 0 |
| 10 | Locked | 40 | 0 | 0 |
| 11 | Locked | 41 | 0 | 0 |
| 12 | Locked | 41 | 0 | 0 |
| 13 | Locked | 41 | 0 | 0 |
| 14 | Locked | 41 | 0 | 0 |
| 15 | Locked | 40 | 0 | 0 |
| 16 | Locked | 40 | 0 | 0 |
| 17 | Locked | 40 | 0 | 0 |
| 18 | Locked | 40 | 0 | 0 |
| 19 | Locked | 41 | 1 | 0 |
| 20 | Locked | 41 | 0 | 0 |
| 21 | Locked | 41 | 1 | 0 |
| 22 | Locked | 41 | 0 | 0 |
| 23 | Locked | 40 | 2 | 0 |
| 24 | Locked | 40 | 1 | 0 |
| 25 | Locked | 40 | 0 | 0 |
| 26 | Locked | 40 | 0 | 0 |
| 27 | Locked | 40 | 1 | 0 |
| 28 | Locked | 40 | 1 | 0 |
| 29 | Locked | 40 | 4 | 0 |
| 30 | Locked | 40 | 3 | 0 |
| 31 | Locked | 40 | 0 | 0 |
3.1 Downstream channels
Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz)
| 159 | 94 | 4K | 1840 | QAM 4096 | 1108 |
3.1 Downstream channels
Channel ID Locked Status RxMER Data (dB) PLC Power (dBmV) Corrected errors (Active Profile) Uncorrectable errors (Active Profile)
| 159 | Locked | 40 | -3.7 | 3120497685 | 7152 |
3.0 Upstream channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
| 0 | 49600000 | 51.5 | 5120 | QAM 64 | 1 |
| 1 | 43100000 | 50.8 | 5120 | QAM 64 | 2 |
| 2 | 36600000 | 50.5 | 5120 | QAM 64 | 3 |
| 3 | 30100000 | 50 | 5120 | QAM 64 | 4 |
| 4 | 23600000 | 49 | 5120 | QAM 64 | 5 |
3.0 Upstream channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
| 0 | ATDMA | 0 | 0 | 0 | 0 |
| 1 | ATDMA | 0 | 0 | 0 | 0 |
| 2 | ATDMA | 0 | 0 | 0 | 0 |
| 3 | ATDMA | 0 | 0 | 0 | 0 |
| 4 | ATDMA | 0 | 0 | 0 | 0 |
3.1 Upstream channels
Channel Channel Width (MHz) Power (dBmV) FFT Type Modulation
| 6 | 10 | 46.0 | 2K | QAM 256 |
3.1 Upstream channels
Channel Channel Type Number of Active Subcarriers First Active Subcarrier (Hz) T3 Timeouts T4 Timeouts
| 6 | OFDMA | 200 | 74000000 | 10 | 0 |
