on 15-07-2024 13:23
Hi,
I've reached out a few times to both Riot and Virgin 150 support numbers and not had much luck. I get passed back and forth.
I'm trying to resolve ping issues im getting. Currently I ping 40 to London, 30 to Frankfurt and then 40 again to Paris when trying to play VALORANT despite living in the UK.
I'm trying to see what I can do or ask or who I can ask to try bring better routing so that my London server UK ping is way down.
I play with a wired ethernet directly into the router. I've done a full reboot via the pin as suggested. I have also tried doing everything from Riots side they recommended, which was diagnostic tools and DNS flushing.
Desperately need some help and advice as its tied to my income slightly and want to be playing on the lowest ping possible for it
on 17-07-2024 14:25
Hey getdeluxe, thank you for reaching out and a warm welcome to the community I am sorry to hear this.
How often is this happening, is it all the time?
How has it been since Monday, have you seen an improvement at all?
Matt - Forum Team
New around here?