Forum Discussion

Flakez's avatar
Flakez
Joining in
10 months ago

Valorant Ping increase + Packetloss

In the past couple of days my valorant ping has increased a lot, for some reason in London servers I get around 40+ ping when previously I used to get between 10 and 15, I live near to central london too so I don't understand why my ping would be 40. My ping to paris and frankfurt servers are also showing as lower ranging from 20-30 , which makes no sense at all??

Also I've been getting random packetloss spikes frequently throughout gaming I would just have spikes of 20% packetloss and be teleported around.

Please help!!

 

 

22 Replies

  • Hello

    I'm having some issues with my connection when playing Valorant on EU servers and I've ran a tracecert using their guide but a lot of the requests time out.

    I have 350MB download speed, using the Hub 5 in modem mode and connected via Ethernet.

    Tracing route to 162.249.72.1 over a maximum of 30 hops

     

      1    <1 ms    <1 ms    <1 ms  192.168.8.1 

      2     8 ms     8 ms     9 ms  10.53.38.41 

      3    10 ms    10 ms    12 ms  midd-core-2b-ae76-650.network.virginmedia.net [62.252.68.105] 

      4     *        *        *     Request timed out.

      5    18 ms    18 ms    17 ms  tcma5-ic-1-ae0-0.network.virginmedia.net [62.253.174.181] 

      6    22 ms    36 ms     *     4.68.111.117 

      7     *        *        *     Request timed out.

      8     *        *        *     Request timed out.

      9     *        *        *     Request timed out.

     10     *        *        *     Request timed out.

     11     *        *        *     Request timed out.

     12     *        *        *     Request timed out.

     13     *        *        *     Request timed out.

     14     *        *        *     Request timed out.

     15     *        *        *     Request timed out.

     16     *        *        *     Request timed out.

     17     *        *        *     Request timed out.

     18     *        *        *     Request timed out.

     19     *        *        *     Request timed out.

     20     *        *        *     Request timed out.

     21     *        *        *     Request timed out.

     22     *        *        *     Request timed out.

     23     *        *        *     Request timed out.

     24     *        *        *     Request timed out.

     25     *        *        *     Request timed out.

     26     *        *        *     Request timed out.

     27     *        *        *     Request timed out.

     28     *        *        *     Request timed out.

     29     *        *        *     Request timed out.

     30     *        *        *     Request timed out.

     

    Trace complete.

     

    I've just enabled the connection monitor but strangely the tracecert completes if I select another Valorant region.

     

    Thanks.

     

    • parmi's avatar
      parmi
      On our wavelength

      I think I have the same problem as you, a few days ago I noticed that my ping on all EU servers increased by 10-20 ms, I would like to point out that they are not spikes on the ping, but it has increased constantly, for example in London it went from 15ms to 30ms.

      I also ran tracecert and got the same result as you.

       

    • izodn's avatar
      izodn
      Tuning in

      The last couple of days, mine has become worse too. London is 50+ ping while Paris is 35ms.

  • In the last couple of days my valorant ping has upped from a steady 20 to an inconsistent 40-50 ping, I have never had this issue before and from other forums and posts here I can see people who are having the same issue and have been told by riot this is an ISP issue and that they should be contacted, I have done every quick fix I could think to do on my end and am unsure how to fix this.

    • izodn's avatar
      izodn
      Tuning in

      Same issue here, started two days ago. I usually get about 30 ping to London servers, now it's 50+ whilst Paris is 35ms and Frankfurt is lower than London too.

    • legacy1's avatar
      legacy1
      Alessandro Volta

      all it takes is some on the upstream in your area sending stuff and there goes your ping

  • Over the last couple of days I have notice an increase in my valorant ping for context I normally play on 15-20 ping and very rarely lag but I have been getting 50+ ping to London servers and lower ping to Paris and Frankfurt. I don't get why this would be the case as I live in York, UK. I've tried restarting my router a bunch of times and changing channels and about every other suggestion out there but nothing has helpped to resolve this issue. 

    • parmi's avatar
      parmi
      On our wavelength

      I also have the same problem and I live in London, I tried to factory reset the Hub5 but nothing changed.

  • I have recently have seen a DRASTIC change in my ping. I usually have around 20 / 25 ping towards London servers, I am from Manchester however recently my ping has spiked to 40 / 60, how has my ping got that much worse? It says I am closer to Paris and Frankfurt than I am to London, maybe I have moved country without my knowledge or something. I have tried resetting my router, changing wifi bands, channels and nothing has helped or fixed the issue. I see other people complaining about this issue on twitter so I know I am not alone and it's not a personal issues. 

    • daisywood's avatar
      daisywood
      Just joined

      I've been having the same issue and its not been enjoyable I feel like ive been shipped off the paris without knowing and I dont understand what virgin media have done for this to happen.

      • davidsteph's avatar
        davidsteph
        Just joined

        Yeah, looks like I moved to germany in my sleep. I guess i'll just go watch the euros finals or something.

         

    • parmi's avatar
      parmi
      On our wavelength

      Same problem with Valorant, the ping increased from one day to the next by 20ms on all EU servers, I ran several speed tests which reported nothing unusual.

  • I normally get like 10-15 ping on valorant and now im getting like 40-50. Even paris and frankfurt servers have lower ping then london and I live in london! On top of that I get some packet loss, which cause me to either teleport or lag in game. A few days ago this issue did not happen so it just started recently.

    • parmi's avatar
      parmi
      On our wavelength

      I also have the same problem with Valorant, I went from 16ms to 30-40ms on London, and all EU servers, I think it's a VirginMedia problem, many are complaining about this problem.

  • parmi's avatar
    parmi
    On our wavelength

    I also live in London, and for a few days I have been having the same problem, my ping has increased by 20ms on all EU servers, the strange thing is that now I have a better ping on Frankfurt than in London.

  • Het Flakez, thank you for reaching out and a warm welcome to the community I am sorry to hear about this.

    How has it been over the last few days have you seen an improvement? 

    • Flakez's avatar
      Flakez
      Joining in

      Hi, the Ping has improved but I still get packetloss very frequently.

  • Looking at that traceroute, the big ping junp is after the packet leaves Virgin & arrives at the Level-3 core.  It's not an issue inside VM I'm afraid.

    Also remeber most gaming traffic is small UDP packets to & from the server.  Ping time is not a good measurement because ICMP is generally lower priority that small UDP in core routers across the internet !!