VM / Blueyonder email account no longer accessible

[d_a_n1979]

I've tried to access our VM / Blueyonder email account this morning, which worked fine a good week or so back; and now it seems to be dead in the water and I've followed the instructions re the resetting of the password; for it to simply take me round & round in circles to the same page; constantly (this is on both Chrome & Safari - normal web page and incognito webpage)

I need access to this as all our billing emails go to this and secondly we've some personal emails I need access to!

Has anyone had any similar issues?!

I'm tech savvy; but the instructions are not very good at all and the fact that it keeps spinning me back to the same page, constantly, in beyond annoying!

Thanks for any help/advice

[Kain_W]

Hi d_a_n1979,

Thanks for your post and welcome back to the community.

Sincere apologies for any issues faced with your email, so we can investigate this matter further please expect a PM from myself.

The message will appear within the envelope icon.

Regards,