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Still no email after 2 days - the mod said the issue is fixed but not for me

kl2468
Joining in

I changed my password but still the same problem 

1 ACCEPTED SOLUTION

Accepted Solutions

Ayisha_B
Forum Team
Forum Team

Hi @kl2468 👋

Welcome to our Community Forums and thanks for your post. 

Sorry to hear you are having some issues accessing your email.

Do you get any specific error message?

Ayisha_B
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


See where this Helpful Answer was posted

3 REPLIES 3

Ayisha_B
Forum Team
Forum Team

Hi @kl2468 👋

Welcome to our Community Forums and thanks for your post. 

Sorry to hear you are having some issues accessing your email.

Do you get any specific error message?

Ayisha_B
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


I'm still getting the same error messages that I got when the problem first started Thursday afternoon.  I've tried changing the password as it suggests but made no difference whatsoever.

Virgin2.jpgVirgin 1.jpg

Thank you for keeping us posted. Can you please clear your cookies and cache and try this again?

^Martin