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Secondary Email Access Issues

mingsy
Up to speed

I have 3 secondary email accounts. With two of them I went through the process of setting up new login emails addresses and app generated passwords a few moths back. For the 3rd one, which is my daughters, she had for gotten her email password and we can't configure it. At one point I thought we'd sorted a gmail address for account login but the verification emails never arrive. I've been though all the help info on line but still cant resolve it.

3 REPLIES 3

Beth_G
Forum Team
Forum Team

Hi mingsy

Thanks for your post. I'm sorry to hear you seem to be having trouble accessing your daughter's email account. I can certainly take a look at this for you.

I've popped over a private message so I can take the details 😊

Beth

mingsy
Up to speed

All sorted by Beth_G 👍

Be interested to know what the solution was as I am having the same issue