Outlook 2013 and NTLWORLD email settings.

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Tubby1 wrote:

Matt,

Have changed settings to:-

smtp.virginmedia.com         Port 465

pop3.virginmedia.com         Port 995

Tested account settings, got

Got following error messages

Log onto incoming mail server (POP3): The operation timed out waiting for a response from the receiving (POP) server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).

Send test e-mail message: Cannot send the message. Verify the e-mail address in your account properties.  The server responded: 530 5.1.0 Authentication Required (VM401)

Changed:-

Incoming to pop.ntlworld.com, Port 110

Outgoing to smtp.ntlworld.com, Port 25

Got

Error message

Send test e-mail message: Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).

Last time I set up Outlook, I had used :-

pop.ntlworld.com, Port 110

smtp.ntlworld.com, Port 25

 

 

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In the first screen shot you need to select one of the password options: use same settings incoming or enter your username and password in the fields shown.

In the second screen shot you need to tick the box 'this server requires an encrypted connection'  After ticking this make sure that the port number is reset to 995.