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Not signing in directly to email account

philh77
On our wavelength

3 hours ago

I have a link set up to https://mail.virginmedia.com which until recently let me sign in directly to my email account. This is now only allowing me to sign in via my Virgin media account. Has something changed?

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Graham_A
Very Insightful Person
Very Insightful Person

3 hours ago

Not that I am aware of.  The link still works for me.  You will have to sign in with the third party email address that you use for the username of the account if you have made the change.

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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