I am unable to access emails through 'my virgin media' 'virgin media'

[not2be]

Since yesterday 9 April, have been unable to access emails. Initially showed error, but now 'forbidden' 

[用心棒]

Does issue persist:

• when using browser's incognito / private mode?
• when using an alternative browser?
• after changing account password?

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[Daniel_Et]

Hi @not2be, thank you for your post.

We're sorry to hear about the problem you've been having 😔

I can see you've spoken to the team since you posted. Has the issue now been resolved?

Please pop back to us at your earliest convenience.

Thank you for your support @用心棒 👍

Regards,
Daniel