on 16-05-2024 11:20
My blueyonder email has been hacked, password and email changed by the scammers, they are now accessing other accounts such as Facebook, Instagram and I've received an email from my own email address requesting crypto, I have a police action fraud ref but I can't get hold of anyone to close my email for me, help!
on 16-05-2024 12:28
Hi Karen
My husbands experiencing the same thing, he's been on the phone for 3 hours trying to get his email closed and a new one . After 20 mins of conversation they cut him off.he can't access his account to install the new email
on 17-05-2024 13:15
Hi Karen621,
We are sorry to hear your email has been hacked and that you have been unable to get the email closed, this is something we can help with by raising an I T ticket, so we can arrange this please look out for a white envelope to join a private chat.
Regards
Paul.