This evening I realised I hadn’t received any emails for several hours. I sent 2 test emails but neither arrived. I feared that I’d been hacked and tried to change my password. I succeeded in changing the my Virgin account password but when I tried to change my email password it wanted me to use a non Virgin email. This made no sense and I was reluctant to do it. I didn’t. Then as I continued to panic, suddenly emails started to come through. My test emails arrived 2 hours after I sent them. Is this a virgin glitch or do I really need to change my email password?? has anyone else had this??
@Annaclara It was a temporary VM server error that started earlier this evening but seemed to resolve after a couple of hours. There was then a further delay s a backlog of emails came through.
I suggest that you monitor things before making any changes. Also it's a good idea to check this forum to see if there are other reports. You should see that this was raised here earlier this evening.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
@Annaclara It was a temporary VM server error that started earlier this evening but seemed to resolve after a couple of hours. There was then a further delay s a backlog of emails came through.
I suggest that you monitor things before making any changes. Also it's a good idea to check this forum to see if there are other reports. You should see that this was raised here earlier this evening.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
Many thanks! I’d had a message purporting to be from Apple last week that my iPhone had been hacked. Friends assured me that the message was a scam , so tonight’s events made me suspicious! Many thanks for the reassurance
