Forum Discussion

Annaclara's avatar
Annaclara
Tuning in
12 months ago

Emails not getting through

This evening I realised I hadn’t received any emails for several hours. I sent 2 test emails but neither arrived. I feared that I’d been hacked and tried to change my password. I succeeded in changin...
  • Graham_A's avatar
    Graham_A
    12 months ago

    Annaclara It was a temporary VM server error that started earlier this evening but seemed to resolve after a couple of hours.  There was then a further delay s a backlog of emails came through.

    I suggest that you monitor things before making any changes.  Also it's a good idea to check this forum to see if there are other reports.  You should see that this was raised here earlier this evening.

    https://community.virginmedia.com/t5/Email/Is-VM-email-former-BY-down-again/td-p/5480388

     

Graham_A's avatar
Graham_A
Very Insightful Person
12 months ago

Annaclara It was a temporary VM server error that started earlier this evening but seemed to resolve after a couple of hours.  There was then a further delay s a backlog of emails came through.

I suggest that you monitor things before making any changes.  Also it's a good idea to check this forum to see if there are other reports.  You should see that this was raised here earlier this evening.

https://community.virginmedia.com/t5/Email/Is-VM-email-former-BY-down-again/td-p/5480388

 

  • Annaclara's avatar
    Annaclara
    Tuning in
    12 months ago

    Many thanks! I’d had a message purporting to be from Apple last week that my iPhone had been hacked. Friends assured me that the message was a scam , so tonight’s events made me suspicious! Many thanks for the reassurance

    • Kain_W's avatar
      Kain_W
      Forum Team (Retired)
      12 months ago

      Thanks for raising your issue Annaclara,

      Welcome back to the community.

      Just to clarify the emails should now be coming through, are you still experiencing issues?

      Regards,