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Emails from groups.io bouncing

kay999
Tuning in

For the last couple of weeks I've been experiencing intermittent bounces from 2 groups.io forums I'm on.
The messages all start "mxin5.virginmedia.com: 421 4.1.1 MXIN503 Hourly ratelimit for your IP exceeded"
This is particularly strange as the volume of emails on both groups is generally very low - only a few emails per hour at the most.
Can anything be done to sort this?
Kay

1 REPLY 1

Ilyas_Y
Forum Team
Forum Team

Hey @kay999 Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums, 👋🏼

I'm so sorry to hear about the issues you've been having in relation to the emails. 😢
We have had an issue with the server recently which has caused issues with the emails.

This has all been fixed now - can you confirm if your emails are now working? 🧾

Kind regards,
Ilyas.

Ilyas_Y
Forum Team

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