Can't send emails, again.
Good evening,
Not able to send emails, AGAIN, i receive them but can't reply or send an original email, i have checked to make sure there are no issues in area and checked my hub and all is fine. I access my emails via laptop only. I have a gmail email and that works fine going through my laptop as well. Keep getting this message:-
"An error occurred inside the server which prevented it from fulfilling the request."
Have to sort out my broadband and landline (for elderly parents who i live with) package again as well.
Many thanks for any help
Piketracy wrote:"An error occurred inside the server which prevented it from fulfilling the request."
Virgin Media do not seem to have given any definite advice to resolve this but the following may help. It's based on the experience of others posting on here.
- You could try accessing your VirginMedia webmail account using a "Private tab" or in "Incognito mode" depending on which browser you use. See this link for more information on how to do that https://nordvpn.com/blog/how-to-go-incognito/
- if private / incognito mode works that suggests the problem may be a corrupt virgin Media cookie stored in your browser so try deleting the VM cookies from you browser. That should enable you to send emails from a normal browser tab.
- If those do not help, others have reported that restarting their device cures the problem (at least for a while). So try that.
Sorry I cannot be more helpful or definitive.
Coenoby
