The mail app on my phone kept saying there was no password in the settings for my blueyonder account, even though there was. I tried inputting any possible passwords it could be but it wasn't accepting them. I then tried to reset my password on my laptop but it was saying it didn't recognise my email address. I can't find any solution - I've called and no one can help me.
Can you get in with webmail? Is the email account linked to a current Virginmedia broadband account?
https://www.virginmedia.com/help/broadband/manage-email-account
No I can't get in on webmail either 😕 and it's not linked to a curent broadband account. I'm worried it's lost forever.
Hi, I am having the exact same issue with my blueyonder account.
i also cannot connect to webmail and have reset my password with no success connecting.
Sadly that may be the case
