CANNOT LOG IN TO MY EMAIL

[landryangelica]

Haven't been able to log in to my email for about 5 days. Says some nonsense about translating into Luxembourgish, then says Forbidden. 

Can someone sensible help me please as I'm not going to waste my time ringing the "Help" Centre. Never again, absolutely USELESS.

Is this some issue caused by Virgin affiliating with O2? This is incredibly inconvenient. It's nothing to do with my password or my user name nor my domain name. I've recently been through all that.

Thanks in advance. 

[John_GS]

Hi @Mart888 

Thanks for posting and welcome to the community,

I'll send you a PM now to help.

[Mart888]

Thank you. Where will I find that please? I can't see any private message.

We now have to go into a meeting, if we're able to join it without my wife having access to her emails. I will revert later.