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does anyone else have a similar priced package?

geriann
Superfast

My Virgin package

  • M350 Broadband
  • Telephone Line Rental (even though my landline goes through my Hub3)
  • Talk Weekends
    Current monthly price = £73.25p

My soon-to-be new monthly price = £79.69p [8.8% increase]😧

7 REPLIES 7

gilbo2
On our wavelength

Looks high, are you out of contract, or soon will be?

..

dhairbus
Dialled in

Ouch!   At end of contract call "150" and say you are leaving/not renewing - Retentions often give a better deal. With Volt  (Virgin Media and O2) I have  1Gig (M500*2), Telephone Line Rental (landline through Hub) Talk Weekends  for £54 (before Apr inc.) only downside is contract that retains the abysmal VM Customer Service. gat a deal.jpg

Dark Knight

Mum1212
Tuning in

No way - you are paying too much. I pay around £20 per month just for broadband. The line rental was cancelled -  Govt is getting rid of old landlines by 2025 - you are paying way too much. Tell them you are house moving and leave.

PlantPot17
Tuning in

@geriann wrote:

My Virgin package

  • M350 Broadband
  • Telephone Line Rental (even though my landline goes through my Hub3)
  • Talk Weekends
    Current monthly price = £73.25p

My soon-to-be new monthly price = £79.69p [8.8% increase]😧


Honestly you need to forget the idea of 'what others are getting', it's irrelevant.

The only thing that matters is, 'what are VM offering you, for how much, are you willing to pay that, yes or no'? What others get os irrelevant, VM can offer your neighbour the full package, every TV channel, maximum internet speed etc, for 10p if they want, and offer you the same but want £200. That's their prerogative!

Fine, armed with this information, you look around at other providers, what do they offer, how soon can they connect you up, etc. And then you call VM and cancel! They may or may not offer you a better contract, but unless you are fully prepared to cancel and go elsewhere then VM absolutely will call your bluff.

It's called "Compare the market" and if you see what discounts are possible you can negotiate "simples"

Dark Knight

True - virgin have better deals for new customers. Also, if you are redundant or on benefits - they HAVE to provide broadband for around £12pm. 

Try moneysavirngexpert:

https://www.moneysavingexpert.com/compare-broadband-deals/

comparethemarket:

https://www.comparethemarket.com/broadband/

Uswitch

https://www.uswitch.com/broadband/

gocompare

https://www.gocompare.com/broadband/

 


@dhairbus wrote:

It's called "Compare the market" and if you see what discounts are possible you can negotiate "simples"


Err, no!

'Compare the market’, what market?

Where I am living, I can get a 3 Gbit/s symmetric connection for £50, excellent; my ex-wife is in a location where it happens to be VM or ADSL. Tell me, which of us is in a position to ‘negotiate’?