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How to look at getting a better deal

I know there's a lot of posts about how to get the best deal but this isn't actually for me, it's for my 92 year old MIL.I can't cancel and wait for retentions to come back to her as I need to be the one to talk to them.For the record, she's got Mix ...

Changing package means a new contract?

Since the recent price hike, my monthly bill is now unaffordable. I contacted Virgin to downgrade my package and they told me I'd have to start a new contract if I make changes. Is this correct? Surely not...

Kcg73 by • Joining in
  • 636 Views
  • 1 replies
  • 0 kudos

Resolved! Contacting Virgin by email

How do I contact Virgin by email?I have tried 3 times so far with no response from them. Two attempts to "thanks@virginmobile.com" have been ignored and my latest attempt to "mail@virginmedia.co.uk" got the response "we do not pick up mails from this...

Bogdan3 by • On our wavelength
  • 7336 Views
  • 5 replies
  • 1 kudos

Pig sick

What has happened to the Virgin Home page all I get is a blurry picture not seen before. To access emails I have to go via Google NOT A HAPPY BUNNY. According to status there are no disruptions in this area

annboleyn by • On our wavelength
  • 590 Views
  • 1 replies
  • 0 kudos

VM officially worst telephony provider

Virgin Media is officially the worst provider of both mobile and landline telephony amongst the major providers in terms of customer satisfaction according to a detailed report published today by Ofcom. VM is just middling for broadband.Although Plus...

Gamer Lounge

The Gamer Lounge has witnessed a grand total of three (3) posts so far this year.Just saying. 

Repeated faults with broadband - how to find out why

Hello all,My broadband service has been very intermittent for 2 weeks now.  I'd say that 50% of the time it's not working. VM acknowledge the individual outages and each one gets fixed after half a day, but then there's another outage the next day.  ...

VM_Tim by • Joining in
  • 371 Views
  • 0 replies
  • 0 kudos
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