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Positive Feedback

I had 2 lovely technicians. come out by the name of  Kevin & Ross and I have not been able to leave a positive review for these 2 they very kind and had a good conversation with myself while he was doing the work, he got the work done instantly with ...

Resolved! Fake anti-virus warnings...

I've been getting multiple e-mails purporting to be from Virginmedia, warning that scans of my system have shown assorted dire stuff, my anti-virus protection is about to lapse, my account to be suspended.Soon, tomorrow, tonight, again, again, again:...

Nik_52 by Dialled in
  • 1449 Views
  • 2 replies
  • 0 kudos

Legal action against Virgin Media

Has anyone had experience in taking VM to court? After being over charged for months and a huge price rise when my contract ended I’ve been trying to cancel but unbelievably they are simply refusing. I sent an official complaint via the complaints pr...

Solar storms causing problems!

There's been a lot of solar activity (winds, storms, sunspot activity, solar flares, northern/southern lights and CME's) recently and this has been causing problems.  The last week of February was affected by erratic download speeds varying from a 98...

Suspicious call?

Hello, I received an unsolicited call from a person claiming to be from VM who said that my Internet has speed and error problems. She guided me through several apps on my mobile (assist Client, W3C). She had access to all my data (eg monthly payment...

cva by Joining in
  • 351 Views
  • 2 replies
  • 0 kudos

Onshore Customer Service

Good afternoon, does anyone have a UK contact telephone number for customer services or thinking of leaving us.I have a serious concern with VM and exhausted speaking to offshore VM as they do not understand the account, circumstances and basic Engli...

ghp1968 by Tuning in
  • 222 Views
  • 1 replies
  • 0 kudos

AI Bots ?

Just reading some of the replies this morning and at least 3 of them are, IMHO, bots.  Such long winded contrived answers !

Adduxi by Very Insightful Person
  • 1142 Views
  • 6 replies
  • 0 kudos