Received a letter stating my broadband was increasing. I was leaving them last year and received a call stating they would give a good deal, which only lasted 6 months (JOKE). Now is going up again. Will cancel once my contract is finished next year ...
Virgin Media was the most complained about broadband, landline and pay-TV provider, seeing significant rises across all these areas from the previous quarter. Customers’ complaints were mainly driven by how their complaints were being handled.The num...
I’ve been with Virgin since 2016 and never had an issue with the internet. Since upgrading in 2022 we have had nothing since.I have the guaranteed volt that should kick in when the internet is down but it’s always an ‘intermittent issue’ - when the v...
No support in ireland for broadband. Please do something about your irish division.-no community forum-no response via twitter-no responce via whatsapp-1 hour q on phone-broken website - a good example is 'setup direct debit' - doesnt work / hangs / ...
I received a letter this morning advising me that the recent payment to my account took longer than normal to reach them because the reference number quoted was incorrect. I pay by direct debit (and have for years), so they must have got something wr...
I keep getting a call from the sales team which I don't mind as I'm due to renew my deal soon anyway so interested in what they are offering but as soon as I confirm my address to them they hang up. Does this mean they have no better deal for me or ...
We're on the volt package at the minute (whatever the one is that has the sky sports, movies, extra TV box, 02 sim etc).We only got it for the 1G fiber to be honest as it took a long time for it to be installed in our street and it was apparently the...
Anyone have an idea what is a œ5 discount
We have two white splitter boxes, one at each end of the through lounge/dinner. One has the connection to tv box and the other to the internet hub and phone. We want to change our room around which will mean swopping the hub to where tv currently is ...
I have just had a conversation with the virgin team, I am a 20 year plus customer and they offer me nothing to sign into a new contract, I am disgusted, I’m going to shop around and see if I can get a better deal elsewhere, plus, I will never recomme...
