Why do virgin send out letters to customers advising of the latest increase in price, don't virgin believe in emails, you are an ISP what does it cost to post letters to every customer, which we have to pay for, the letter isn't even personalised it ...
This forum is mainly about billing complaints come on virgin get your act togetherYou are now worse than talk talk and that's not good
Just wondered what everyone is paying I’m paying £85 for big bundleV6 box with mixit tv1gig broadbandphone line with talk more evenings and weekends. Personaly I think £85 is a joke so was just wondering what others have or what I could do to lowe...
In Virgin's latest price rise email they try to justify the cost increase with a number of points, one of which is: Broadband you can count onYou're on a network that's 99.86% reliable with packages available up to an all-you-can-stream average downl...
I've been on the network since November 2022 and it's due to be disconnected on the 15th March. I've been trying to get a deal to continue using the broadband but it's been difficult. I looked on the website and saw 500mb for about £33 per month. I s...
Just been informed that my bill is going up by £30 ti £115So I rang to try and save money and yet every single offer they came back with was higher than £115 (and I mean every)The only premium service I have is TNT Sports which I am happy with.I pay ...
Dolly cover Hello all,I am sorry if this is not posted in the correct part of the forum.I am looking for a replacement brown plastic triangular dolly wall cover for some Virgin Media cabling. Mine was knocked off and is lost.The cover is the exact sa...
Received a letter stating my broadband was increasing. I was leaving them last year and received a call stating they would give a good deal, which only lasted 6 months (JOKE). Now is going up again. Will cancel once my contract is finished next year ...
Virgin Media was the most complained about broadband, landline and pay-TV provider, seeing significant rises across all these areas from the previous quarter. Customers’ complaints were mainly driven by how their complaints were being handled.The num...
I’ve been with Virgin since 2016 and never had an issue with the internet. Since upgrading in 2022 we have had nothing since.I have the guaranteed volt that should kick in when the internet is down but it’s always an ‘intermittent issue’ - when the v...
