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Sales Team 0800 183 6408

I keep getting a call from the sales team which I don't mind as I'm due to renew my deal soon anyway so interested in what they are offering but as soon as I confirm my address to them they hang up. Does this mean they have no better deal for me or ...

Liklihood of getting a better deal

We're on the volt package at the minute (whatever the one is that has the sky sports, movies, extra TV box, 02 sim etc).We only got it for the 1G fiber to be honest as it took a long time for it to be installed in our street and it was apparently the...

what is a œ5 discount with virgin media

Anyone have an idea what is a œ5 discount

Resolved! With the TNT package we are supposed to get Discovery plus but I’ve not got it

Does anyone have any update as I know sky subscribers get it

Moving Existing Equipment

We have two white splitter boxes, one at each end of the through lounge/dinner. One has the connection to tv box and the other to the internet hub and phone. We want to change our room around which will mean swopping the hub to where tv currently is ...

Disgruntled customer - no better deal

I have just had a conversation with the virgin team, I am a 20 year plus customer and they offer me nothing to sign into a new contract, I am disgusted, I’m going to shop around and see if I can get a better deal elsewhere, plus, I will never recomme...

Customer Services Email Contact

Can someone please provide a email contact for customer services. Whats the point is sending out letters with no contact details to prevent you replying?

23.33% increase in broadband cost Jan 2023

My broadband only deal £30.00 per month 18 month contract increased to £37.00 per month in January that is a 23.33% increase is that correct ?

Confirm ID of Door Salesman

Today a door salesman turned up to discuss Virgin Media. His offers were exceptional, far better than anything posted online, and he made a very good case. I hope he is legit, but is there someone I can privately message to confirm his legitimacy? Di...

Virgin Media Employee with Vans keep hogging up spaces

I've got two employees living in our street and they both are two car families with an additional VM van each. My question is why can't VM park their vans at their own property overnight and employees can travel and park their cars there and take the...

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