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Is there another option?

I live in an older house in West London, and Virgin Media is the only fibre / cable internet available in my building except for Sky.All the reviews are abysmal especially regarding frequent outages and not being able to cancel.Does anyone resell the...

bilomni by Joining in
  • 440 Views
  • 4 replies
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Refer a friend

My friend and I used the Virgin refer a friend scheme.My friend had the broadband set up in February 24 but nothing was added to the Aklamio portal. So I contacted them and they added it in May this year. We were told and read in the T/Cs that it can...

AlanH1 by Joining in
  • 389 Views
  • 0 replies
  • 0 kudos

Cabling

Having left virgin several years ago how do I remove rhe cabling from my home please? 

DLF by Tuning in
  • 343 Views
  • 5 replies
  • 0 kudos

40-50% increases in new contracts ?? ( lots leaving)

We have been with VM since it began . This week we rang up to renegotiate a new contract.  We were given a new price which is 40% more than our current package but without TNT sport. Unlike previous years the new reps are more aggressive and non nego...

Contract Price Rises

Mobile phone, pay TV, and broadband companies have been banned from surprise price rises during a contract.In new deals from 17 January, providers must tell customers about any mid-contract price rises at the point of sale and "in pounds and pence".T...

BillBudd by Superfast
  • 633 Views
  • 7 replies
  • 0 kudos

Cant get on to live chat

So I have tried various different browsers and all that happens when I click the link is nothing tried refreshing the page nothing any advice only happening on the virgin site as all other  chats have been ok, strange thing is it sort of works on my ...

Jonta by Tuning in
  • 2864 Views
  • 5 replies
  • 1 kudos

Painting Street Box

Hi…does anyone know if you can paint a Virgin Street Box if it is on your property ?  The one near me is dirty - happy to paint a similar colour but is that OK to do ?thanks. John

Jnixon by Just joined
  • 516 Views
  • 2 replies
  • 1 kudos

Street cabinet art

Hi,Any advice on how/who to contact about seeking permission to paint any of Virgin's street cabinets please? I have painted one of Openreach's boxes as part of a community project, and would love to do more in my local area...  TIA

tucky84 by Just joined
  • 225 Views
  • 0 replies
  • 1 kudos

Resolved! Sky Sports +

I recently posted to ask if anyone knew if Virgin customers were going to have access to the new news Sky Sports + (plus) service that is due to commence in August.Sadly, it would appear that my post and other posts regarding this subject have been r...