Forum Discussion

Unknown999's avatar
Unknown999
Joining in
1 year ago

Worst customer service

How long do you have to goddam wait for someone to answer the phone, been talking to an AI bot that has no clue what it’s talking about. CAN SOMEONE JUST GET ME MY REPLACEMENT HUB OR JUST CANCEL MY CONTRACT. 

virgin media your a joke…

3 Replies

Replies have been turned off for this discussion
  • unisoft's avatar
    unisoft
    Super solver

    /vent over

    You'll need to put an actual question into applicable area of the forum for onshore staff to respond or ring in to customer services.

    A general rant means nothing as we have all gone through it at some stage of being a customer and heard it all before....

  • Well said, lots of customers echo your comments.

  • I agree, sorry thinking you were a moderator 👍