Hi simonmilner4
If you've added SkySports over the phone then it's usually immediate. unless you are also getting new equipment, in which case the addon won't be completed until the equipment has been installed and activated.
For any online renewals or regrades made through My Virgin Media or via an email offer that was sent to you, the orders go to a back office team who apply the deal. This can take up to 14 days to process and they'll send you an email confirming the change has been made.
DaveI don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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