I am looking for help with an ongoing issue with the ‘My Flex Plan’ page. I consistently get the message:
Sorry, something's gone wrong!
We're having some technical issues so we can't add this right now. Please try again later.
I have tried to add services such as Disney+ through live chat and received the activation emails, but I have been unable to complete setup due to the loading issue.
Does anyone have a fix for this?
Have you tried using a different browser, or an incognito page/private window? Or clearing the cache/browsing data? (You can copy paste the email activation link into a browser window)
Thanks for the suggestion. However, this issue is consistent across multiple devices and browsers. This indicates to me that the issue is on VM’s side.
Hi perfectoceans,
Thanks for posting and welcome to our community 😊
Sorry to see you're having some issues with your Stream box, so I can get a few more details from you I've popped you over a private message.
Alex_Rm
Alex_Rm I'm getting the exact same issue when I try to view My Flex Plan. I've tried in a bunch of different browsers.
