Hi All,
I seem to have a problem accessing Sky Sports on my new laptop. I've logged in with my Virgin account and installed the player but all I get is the above error code?
I've also got a problem on the Virgin go app, I get the sound but it says there's an error and get no picture.
Any ideas?
I've fixed this myself!
For some reason the clock was showing the wrong time. Once I corrected it both players worked fine
Forum TeamHello Mika1,
Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with the Sky Sports app on your new laptop however we're glad that you've been able to resolve these issues by changing the time on your device. Also if you have any issues or questions now or in the future, please let us know here and we'd be happy to help.
Kind Regards,
Steven_L
