Forum Discussion

gareth_trott's avatar
gareth_trott
Tuning in
2 years ago

replacement stream box power block

Is it possible to get a replacement power block for the virgin stream box? When we had ours installed the engineer plugged the box straight into the TV and connected the box to our WiFi. Now a little way down the road I would rather have a wired connection but I can not find the power supply that also has the ethernet port.

I am actually not sure the engineer left us with the original kit, unfortunately I was not in when they visited. My family at least have no idea where it might have ended up if we do have it. 

  • Reece_MH's avatar
    Reece_MH
    Forum Team (Retired)
    2 years ago

    Hi gareth_trott 👋

    Thanks for posting, and a warm welcome back to the Forums.

    I'm sorry to hear you're missing your power supply unit for your Stream box. I'm going to send you a private message, so we can look into ordering this for you.

    Please look out for my message in the top-right, white envelope or by tapping your profile picture and then "Messages".

    Thanks,