Forum Discussion

stevenhaywood's avatar
stevenhaywood
Settling in
26 days ago

HDMI dropouts?

Hi all

So I've had my stream box for a couple of weeks now, and have noted the following really annoying behaviour:

Every now and then my TV and AVR will lose the HDMI signal - so both audio and video drop - for about 3 seconds, and then resume.

This seems to happen with most apps, though I've not noticed it happen on live TV.

I've been using my setup with SkyQ for the last 3 years with absolutely no issues at all. I just unplugged the HDMI cable from the Sky box and plugged it into the Stream box.

I've seen posts saying it could be a cable problem so to eliminate that I installed two new HDMI cables yesterday - problem has not changed.

Only real difference in the setup is I'm now using CEC, where I was not using it before (stream box is not supported by my Logitech Harmony, and SWAMBO does not want a profusion of remote controls).

TV - Hisense 4k thing that's probably 6 or 7 years old, no idea what model

AVR - Denon AVR-X3200W

Stream box connected to ethernet (100mbps? really? I didn't even know people made 100 meg ports any more :p) and to AVR media player input via HDMI

AVR output HDMI to TV HDMI input.

Anyone have any ideas please? This feels like a driver / software issue on the stream box...

 

10 Replies

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    26 days ago

    100Mb is more that enough for 4K TV, but yes, most TV's still use it.

    As for the issue, a recent post here mentioned this as a fix for an issue with their Stream box.  It may, or may not help?  BlueRigger 4K HDMI CEC

    • stevenhaywood's avatar
      stevenhaywood
      Settling in
      26 days ago

      Thanks, not sure how I could apply that, as I need CEC to provide single remote control?

      I don't have any HDMI devices apart from the AVR, stream and TV - all of which need to receive the CEC signals.

      • stevenhaywood's avatar
        stevenhaywood
        Settling in
        26 days ago

        (also, not using ARC/eARC, don't think the TV supports it. The AVR would provide switching between HDMI sources if I had more).