Forum Discussion

notner6000's avatar
notner6000
Just joined
4 days ago

Fast forward

Hi all,

I I have just switched from sky to virgin because they have just laid new cables in my area. The issue is if I am watching live tv I obviously can’t fast forward into the future, but if I pause it then come back, I can’t fast forward back to the live point I have to watch from the pause point on switch back to live point, missing whatever was in between. Surely this can’t be a design feature?

Regards,
Peter

3 Replies

  • Hi notner6000 

    Welcome to the Community Forums. 

    Sorry to hear of your concerns with fast-forwarding through content you've had on pause. This will depend on what set-top box you have. If you have a stream box, then you cannot fast forward content that was previously on pause. We can feed this back on our side to get more information for you if you like. 

  • nodrogd's avatar
    nodrogd
    Very Insightful Person

    Stream boxes do not have recording features, so rely on the broadcaster providing the facility via online streaming ( if you are watching a BBC channel it will use the BBC iPlayer for the continue watching feature). The Stream box does have a small flash memory, but will only pause for 5 to 10 minutes at maximum.