Can't Manage Virgin Media Stream

That's a very good idea, Mattc86. I've cut'n'pasted my complaint below, in case anyone else would like to use the same wording. I listed it as 'an issue with VM apps' as there seemed to be no category more appropriate.

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For the past four weeks, myself and other VM Stream users repeatedly reporting this via your VM forums have been unable to manage our packages online at https://www.virginmedia.com/support/help/tv/streaming – the page refuses to load. All other account pages are working correctly. Browser or platform makes no difference, nor does cache and cookie clearing.

Your first tier helpline has no idea what the problem is and seems badly trained in backend Stream issues. Forum moderators, though friendly, are providing no real feedback or acknowledging that there may be a common issue, asking the same unrelated questions no matter how carefully we explain what the problem is across different threads.

Example post threads are:
https://community.virginmedia.com/t5/Stream-from-Virgin-Media/Manage-stream-page-wouldn-t-load-so-can-t-remove-channels/td-p/5488211
https://community.virginmedia.com/t5/Stream-from-Virgin-Media/Can-t-Manage-Virgin-Media-Stream/td-p/5493912
https://community.virginmedia.com/t5/Stream-from-Virgin-Media/Manage-Stream-Page-Not-Working/td-p/5493168
https://community.virginmedia.com/t5/Stream-from-Virgin-Media/Delete-subscription-add-on/td-p/5488058

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