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Brendan92's avatar
Brendan92
Joining in
2 years ago

Suffering Common Xbox Nat/Teredo Issues

Just got VM in our new house in South London area 21 2 xboxs in the house are not able to connect to the VM network via wifi or wired getting NAT/Teredo error message.

Called VM Tech and did pin hole factory reset 5 times, ethernet cable, 24 hr monitoring and 3rd party router still not fixed, VM tech support very unhelpful saying "no issue reported" however as links below show this is a wider localised issue with on area being exactly in the same location as me.

Please help get this sorted!

Other Forms with same localised issue:

https://community.virginmedia.com/t5/Gaming-Support/Xbox-Series-S-sudden-NAT-amp-Teredo-issues/td-p/5461338/page/3

https://community.virginmedia.com/t5/Gaming-Support/Xbox-series-x-teredo-issue/m-p/5314668#M77646

Localised Problem
NAT
Network
Static IP
teredo
Xbox

2 Replies

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  • keasy's avatar
    keasy
    Superfast
    2 years ago

    Internal LAN conflict to the WAN , internet/connecting service sees one IP for two machines.

     

    Does the VM HUB have the option to assign static/fixed internal IPs, one for each XBOX? 

  • Matthew_ML's avatar
    Matthew_ML
    Icon for Forum Team rankForum Team
    2 years ago

    Hey Brendan92, thank you for reaching out and I am sorry to hear you are having some connection issues, also a warm welcome to the community.

    I have taken a look and I can see there has been an area outage which finished earlier today you should start seeing a better performance now. 

    Please do keep us updated.