I always wonder why my son was swearing at the computer when he was as he said it kept 'lagging' Today he showed me a program that logs the packet loss for his games (League of legends and Rocket League) sometimes these were showing 100% packet loss making the game unplayable. I now have started playing DayZ which i to have been getting lag but just put it down to their servers. I have looked at peoples Router Status and some of my Power (dBmV) are a lot lower than others. Could someone have a look at this for me please and tell me if they are ok .Network LogUpstream bonded channelsChannel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID14960001942.8512064 qam122360000039.8512064 qam533010000040.8512064 qam443660000241.3512064 qam354310001942.8512064 qam2Upstream bonded channelsChannel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts1ATDMA00102ATDMA00003ATDMA00104ATDMA00005ATDMA0000Downstream bonded channelsChannel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID13470000000.740256 qam2722030000001.440256 qam932110000001.240256 qam1042190000001.440256 qam115227000000140256 qam126235000000140256 qam137243000000140256 qam148251000000140256 qam1592590000000.740256 qam16102670000000.940256 qam17112750000000.940256 qam18122830000001.240256 qam19132910000001.240256 qam20142990000001.940256 qam2115307000000240256 qam2216315000000240256 qam23173230000001.740256 qam24183310000001.240256 qam25193390000000.940256 qam26203550000000.540256 qam28213630000000.440256 qam29223710000000.240256 qam3023379000000040256 qam3124387000000-0.440256 qam32Downstream bonded channelsChannel Locked Status RxMER (dB) Pre RS Errors Post RS Errors1Locked40.35502Locked40.384503Locked40.385204Locked40.362605Locked40.340806Locked40.326207Locked40.310808Locked40.913909Locked40.3104010Locked40.9102011Locked40.367012Locked40.942013Locked40.960014Locked40.394015Locked40.372016Locked40.949017Locked40.937018Locked40.330019Locked40.938020Locked40.347021Locked40.357022Locked40.364023Locked40.347024Locked40.9270

using the hub in router mode or its wifi can be the cause you can setup a BQM and see when your idle it shows fine

it was in router mode till about 4 days ago when i removed my Nighthawk so now in Wi-fi mode

so your in modem mode now?setup QoS in Nighthawk -10Mb of download and -1Mb upload for the package your on

No it’s in wi-if mode. I am just using the VM router now

paul73mt

Joining in

2 years ago

Packet Loss

I always wonder why my son was swearing at the computer when he was as he said it kept 'lagging' Today he showed me a program that logs the packet loss for his games (League of legends and Rocket League) sometimes these were showing 100% packet loss making the game unplayable. I now have started playing DayZ which i to have been getting lag but just put it down to their servers. I have looked at peoples Router Status and some of my Power (dBmV) are a lot lower than others. Could someone have a look at this for me please and tell me if they are ok .

Network Log

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1	49600019	42.8	5120	64 qam	1
2	23600000	39.8	5120	64 qam	5
3	30100000	40.8	5120	64 qam	4
4	36600002	41.3	5120	64 qam	3
5	43100019	42.8	5120	64 qam	2

Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1	ATDMA	1
2	ATDMA	0
3	ATDMA	1
4	ATDMA	0
5	ATDMA	0

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	347000000	0.7	40	256 qam	27
2	203000000	1.4	40	256 qam	9
3	211000000	1.2	40	256 qam	10
4	219000000	1.4	40	256 qam	11
5	227000000	1	40	256 qam	12
6	235000000	1	40	256 qam	13
7	243000000	1	40	256 qam	14
8	251000000	1	40	256 qam	15
9	259000000	0.7	40	256 qam	16
10	267000000	0.9	40	256 qam	17
11	275000000	0.9	40	256 qam	18
12	283000000	1.2	40	256 qam	19
13	291000000	1.2	40	256 qam	20
14	299000000	1.9	40	256 qam	21
15	307000000	2	40	256 qam	22
16	315000000	2	40	256 qam	23
17	323000000	1.7	40	256 qam	24
18	331000000	1.2	40	256 qam	25
19	339000000	0.9	40	256 qam	26
20	355000000	0.5	40	256 qam	28
21	363000000	0.4	40	256 qam	29
22	371000000	0.2	40	256 qam	30
23	379000000	0	40	256 qam	31
24	387000000	-0.4	40	256 qam	32

Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	40.3	55
2	Locked	40.3	845
3	Locked	40.3	852
4	Locked	40.3	626
5	Locked	40.3	408
6	Locked	40.3	262
7	Locked	40.3	108
8	Locked	40.9	139
9	Locked	40.3	104
10	Locked	40.9	102
11	Locked	40.3	67
12	Locked	40.9	42
13	Locked	40.9	60
14	Locked	40.3	94
15	Locked	40.3	72
16	Locked	40.9	49
17	Locked	40.9	37
18	Locked	40.3	30
19	Locked	40.9	38
20	Locked	40.3	47
21	Locked	40.3	57
22	Locked	40.3	64
23	Locked	40.3	47
24	Locked	40.9	27

legacy1
Alessandro Volta
2 years ago
using the hub in router mode or its wifi can be the cause you can setup a BQM and see when your idle it shows fine
- paul73mt
  Joining in
  2 years ago
  it was in router mode till about 4 days ago when i removed my Nighthawk so now in Wi-fi mode

paul73mt

Joining in

2 years ago

https://www.thinkbroadband.com/broadband/monitoring/quality/share/b0159e23131991d6139a8d2b6af314963c22dac2-30-12-2023

legacy1
Alessandro Volta
2 years ago
so your in modem mode now?
setup QoS in Nighthawk -10Mb of download and -1Mb upload for the package your on
- paul73mt
  Joining in
  2 years ago
  No it’s in wi-if mode. I am just using the VM router now
paul73mt
Joining in
2 years ago
This is the latest have and it’s bad in my option what’s your thoughts ??
[url=https://www.thinkbroadband.com/broadband/monitoring/quality/share/1579845f44a6e54291519ac65a735912d32407f1]My Broadband Ping[/url]
- Daniel_Et
  Forum Team
  2 years ago
  Hi paul73mt, thank you for your posts.
  
  We're sorry to hear about the problem you and your son are experiencing 😔
  
  How have things been since you last posted?
  
  Also, would it be possible to re-post the link to your Broadband Quality Monitor? It's showing an error message of "404 - Page Not Found".
  
  Please pop back to us at your earliest convenience.
  
  Thank you for your support legacy1 👍
  
  Regards,
  Daniel
- legacy1
  Alessandro Volta
  2 years ago
  paul73mt wrote:
  
  [url=https://www.thinkbroadband.com/broadband/monitoring/quality/share/1579845f44a6e54291519ac65a735912d32407f1]My Broadband Ping[/url]
  fixed link
  Broadband Quality Monitor | thinkbroadband
jpeg1
Alessandro Volta
2 years ago
Yes, we need a live link to your BQM. And remember that your WAN IP changes when you switch between Router and Modem modes.
The brief BQM you posted at the start did not show the packet loss you reported.
- paul73mt
  Joining in
  2 years ago
  https://www.thinkbroadband.com/broadband/monitoring/quality/share/b3a00b56cc584a9c35b8cfd7a0e7dfe4ed544709-14-01-2024]My Broadband Ping[/url]
  - Carley_S
    Forum Team
    2 years ago
    Thank you for providing that information paul73mt
    I have checked the systems at our side and cannot see any issues at our side today.
    I can see on the 17th January there was some signalling concern, but this has since been resolved.
    
    Can you double check all the cabling to the router ensure that all connections are tight and secure and that there are no twists or damage to the cable and perform a full reboot of your router as a is has been online for quite some time.
    
    Once this is performed, please monitor the connection alongside your BQM and we'll investigate further should the issue persist.
legacy1
Alessandro Volta
2 years ago
Yes gaming on that connection would see some chop
jpeg1
Alessandro Volta
2 years ago
The occasional spike is inevitable, but those are too frequent for a stable connection.

Forum Discussion

Packet Loss

Network Log

Upstream bonded channels

Upstream bonded channels

Downstream bonded channels

Downstream bonded channels

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