Forum Discussion

aaronsimon2's avatar
aaronsimon2
Joining in
2 years ago

Latency started spiking since Sunday 25th - attached BQM

Hi. My latency has started spiking since an event on the 25th. There is a distinct time on the graph. 
There are some abnormalities before this date also but not quite as distinct. 

 

I have attached pictures of my BQM for these days. Thanks for your help!

Aaron

 

4 Replies

  • Accidentally uploaded my IP Address with the pictures. Here they are without.

     

    • Kath_P's avatar
      Kath_P
      Icon for Forum Team rankForum Team

      Hi aaronsimon2, 

      Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums.

      We're sorry to hear you've been having an issue with your connection. Taking a look at things this end, your Hub is showing online, all power and signal levels are in the optimal range and there is no wider network issue being detected. 

      Your hub has been online for quite a while so please turn this off for a few minutes. 

      Once you've turned it back on, please post the live URL to your Think Broadband graph and let us know if the issues continue. 

      Many thanks, 

  • legacy1's avatar
    legacy1
    Alessandro Volta

    lots of jitter you have might be down to noise of the line in the area?