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teddywills's avatar
teddywills
Joining in
17 days ago
Solved

Can't watch from start

I have a V360 box. Sometimes I don't have the option to play a programme from the start. In particular, I'm referring to when I've selected a channel after a programme has already started and I'm unable to go back past the point of when I selected the channel in question. Can you explain?

  • roy247's avatar
    roy247
    16 days ago

    If you have a look at the TV guide if the channel and programme has the Startover feature the Startover symbol is white if it's available and grey if it's not available yet, you usually see this when the programme is running and it changes to white when the programme finishes and is available using the channels streaming service.

     

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  • japitts's avatar
    japitts
    Very Insightful Person
    17 days ago

    Is there a pattern to which channel(s) this happens on?

    More specifically, is it on a channel which supports Live Restart?

    • teddywills's avatar
      teddywills
      Joining in
      15 days ago

      There seems to be no pattern. It happens especially if I miss the start of the BBC or ITV news on channels 101 and 103. 
      At other times, on these channels, there may be a ‘ Watch From Start’ facility. 

  • nodrogd's avatar
    nodrogd
    Very Insightful Person
    17 days ago

    Play from the start relies on the channel provider having the facility through their own On Demand streaming system. In the case of the BBC, their iPlayer stream of the channel is employed to provide a live rewind facility.

  • Roger_Gooner's avatar
    Roger_Gooner
    Alessandro Volta
    16 days ago

    You are referring to the Startover feature which is available only for some channels - I've counted 69. There is considerable overlap with the On Demand channels. You don't get Startover for certain channels including FAST, +1 and shopping.

  • roy247's avatar
    roy247
    Hero
    16 days ago

    If you have a look at the TV guide if the channel and programme has the Startover feature the Startover symbol is white if it's available and grey if it's not available yet, you usually see this when the programme is running and it changes to white when the programme finishes and is available using the channels streaming service.