My connection is unusable for online gaming with constant lag spikes . I have my hub 4 in modem mode with a ASUS TUF-AX5400 modem . This has been a ongoing problem and I have now only renewed my contract on a monthly agreement if this can not be fixed I will be forced to find another provider.
VM upstream handling and years of knowing about the problem that they only solve by more upstream which can still not be enough plus they don't want to do it unless the problem happens a lot.
Have you got a live BQM link?
https://www.thinkbroadband.com/broadband/monitoring/quality/share/34e1808e70a46266785046a6ef558a2d55485535
Try this link I think I've done it right.
Its not too bad not as good as it can be putting a Traditional QoS limit on your router would be a start if 1Gb limit to 900Mb and upload 99Mb for any other speed -10Mb down and -1Mb up
