Lexicon251
2 days agoJoining in
VM app passwords don't work
Hi All, I have a problem with the Virgin Media-generated app passwords.
My account stopped working yesterday, I changed my password and generated a new app password, which, however, did not work in my Outlook and iPhone Mail app. I repeated the procedure several times, and none of the subsequent app passwords generated through my VM account worked.
I have access to my webmail, but can't use Outlook or iPhone Mail.
I contacted the help desk via webchat this morning, I was told that all is well on their side, and I should contact Gadget Rescue for help (for a charge).
I would be grateful for any suggestions on how to resolve this problem.
Thank you for reading this.