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d_a_n1979's avatar
d_a_n1979
On our wavelength
2 years ago

VM / Blueyonder email account no longer accessible

I've tried to access our VM / Blueyonder email account this morning, which worked fine a good week or so back; and now it seems to be dead in the water and I've followed the instructions re the resetting of the password; for it to simply take me round & round in circles to the same page; constantly (this is on both Chrome & Safari - normal web page and incognito webpage)

 

I need access to this as all our billing emails go to this and secondly we've some personal emails I need access to!

 

Has anyone had any similar issues?!

 

I'm tech savvy; but the instructions are not very good at all and the fact that it keeps spinning me back to the same page, constantly, in beyond annoying!


Thanks for any help/advice

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  • Kain_W's avatar
    Kain_W
    Forum Team (Retired)
    2 years ago

    Hi d_a_n1979,

    Thanks for your post and welcome back to the community.

    Sincere apologies for any issues faced with your email, so we can investigate this matter further please expect a PM from myself.

    The message will appear within the envelope icon.

    Regards,