Forum Discussion

tooting2003's avatar
tooting2003
Joining in
7 months ago

Stop messages going into SPAM folder

Hi all,

I have a regular email that always is marked as SPAM in my inbox no matter how many times I mark as not SPAM.

How do I ensure that they are delivered to my inbox and my marking as not SPAM works please

Thanks

1 Reply

Sort By
  • ravenstar68's avatar
    ravenstar68
    Very Insightful Person
    7 months ago

    It really depends on why they are being marked as spam.  If it's falling foul of certain checks then there is nothing you can do, it's up to the sender to fix.

    Sharing the email headers might help.  Strip out any email addresses, although leave the domains (the bit after the @ symbol.

    Tim