Signing into email issue - Forbidden.
When I go to the Virginmedia website and click on sign into email I get this.
Anyone else got this issue. ?
regards
Ray
Forum Discussion
6 Replies
Does this issue persist when using your web browser's Incognito / Private mode? If not then when this error next occurs:
- select the padlock icon shown in the address / location bar
- look for an option to either clear / view cookies in the pop-up menu
- then follow the process to remove the cookies shown for the site
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Have I helped? Select Mark as Helpful Answer or 🖒 Kudos to say thanksSorry for the delay in answering you. It still happens incognito !
Ray
- Paul_DN
Forum Team
Hi Ray,
Thank you for reaching out to us in our community and welcome, sorry to see you have been unable to log into your Emails, so I can help I have sent an invite into a private chat, please click on the white envelope to accept.
Regards
Paul.
Does the issue persist after changing the account's password?
Just changed the password and it still persists. Yes.
Sorry to read that. The forum team are best placed to help further and issue has been flagged to them.
